Canceling a Reservation

Step 1. Login to your Account

The first step is by logging into your account to gain access to all the functionalities. To login, visit home page, click on login and fill in your details.


Step 2. Access Your Trip Records

To be able to cancel anything on your reservation you need to gain access to your trip records. Click on your trip to access all the records.


Step 3. Changing reservation details

Once you have clicked on your trip you will gain access to records of your reservation showing room name, check in, check out and status details.

Click on select status then click on cancel bookings and you will be done. You will also receive a notification.